At Moonlight Nepal Trekking & Adventure, the safety, comfort, and well-being of every participant—especially young international students—are our top priorities. Since our establishment in 2011, we’ve proudly maintained a 100% health and safety record on all school expeditions. This achievement reflects our meticulous planning, highly experienced staff, and unwavering commitment to a culture of care.
For more information, please explore the sections below covering FAQs on Risk Assessments, Safety, and Comfort.
What is Moonlight’s safety culture?
Safety is central to our company ethos. From top-level planning to daily operations, we integrate risk assessment, proactive management, and open communication into every program.
How is risk managed on treks?
We use detailed, site-specific risk assessments and continuously monitor weather conditions, trail safety, and student well-being throughout the journey.
Is safety embedded in staff training?
Absolutely. All team members undergo regular training in first aid, high-altitude response, emergency procedures, and child safeguarding.
Are students briefed on cultural norms?
Yes. Cultural sensitivity is a key part of our orientation. We guide students on appropriate dress (e.g., covering shoulders and knees in rural areas), greetings (like “Namaste”), and respectful behavior.
Can we review your risk assessments?
Certainly. Please see our documentation:
🔗 Risk Management Documentation
What emergency evacuation procedures are in place during treks?
In the event of a medical emergency, we have established protocols for rapid evacuation. This includes coordination with local authorities for helicopter or ground transport to the nearest medical facility. Our team maintains constant communication to ensure swift response times and effective management of the situation.
What does a typical trekking itinerary look like?
Our treks typically cover 6–10 kilometers per day, with gradual elevation gains thoughtfully adjusted to the group’s fitness levels—carefully managing altitude to ensure the safety and well-being of young students.
Are alternative routes planned?
Yes. We identify backup routes and plan extra rest days to allow flexibility for weather or student needs.
Are there any high-risk zones?
Some routes include narrow paths or landslide-prone areas. These are navigated with care, and appropriate safety gear is always carried.
What if the itinerary changes mid-trip?
We implement contingency plans swiftly, adjusting routes or schedules without compromising the educational goals of the trip.
What do students do at Moonlight School?
At Moonlight School, visiting students take part in meaningful, hands-on service projects that leave a lasting impact. They assist in classrooms, lead creative workshops, and support basic school improvements—all while gaining real insight into educational equity in Nepal.
Moonlight School currently has seven classrooms, from Kindergarten through Grade 5. We recommend that students work in small groups of 6–7, rotating through classrooms to connect with our students through diverse and engaging activities.
Since all core subjects (except Nepali) are taught in English, visiting students will feel confident contributing to lessons in:
Rotating between classrooms gives students the chance to interact with a variety of age groups, repeat and refine their teaching approaches, and observe different learning styles and classroom dynamics.
Outdoor Activities & Cultural Exchange : In addition to classroom service, students are encouraged to lead games and activities in our small playground. These outdoor sessions are not only fun but also provide a wonderful platform for cultural exchange—Moonlight students will happily teach their favorite traditional Nepali games in return.
Lunchtime Conversations & Cross-Cultural Connection
Lunchtime is a relaxed, informal gathering where all students come together to share a meal and connect. It’s a meaningful opportunity for personal interaction, allowing students to exchange stories, reflect on daily life, and learn about each other’s cultures and traditions—whether from Nepal or other home countries. These moments often spark rich conversations and cultural sharing, fostering mutual respect, new friendships, and a broader global perspective.
What qualifications do guides and staff have?
Our guides are licensed by Nepal’s Trekking Agencies Association and trained through the Nepal Tourism Board. Most have over a decade of field experience.
Are they trained in health and emergency response?
Yes. Our expert trek guides/ leaders, trained in first aid, risk assessment, and emergency response, ensure a safe and well-guided experience. A registered Nepali doctor accompanies every trek, providing daily health checks and immediate medical care when needed.
How are staff vetted?
Background checks, interviews, and long-term employment are part of our selection process. Many of our team members have been with us since our founding.
Are safeguarding protocols in place?
Yes. Our team is trained in international safeguarding standards and child protection procedures.
What safety equipment is provided?
We provide a full set of essential safety equipment to ensure the well-being of all participants throughout the trek. This includes well-stocked first aid kits, vital sign monitoring tools (such as pulse oximeters and blood pressure monitors) used daily by our accompanying medical doctor, and emergency communication devices to maintain reliable contact, even in remote areas.
Is trekking gear checked regularly?
Yes. All equipment is inspected before and after every trip.
How do you ensure student gear is appropriate?
We provide a pre-departure gear checklist and conduct gear checks upon arrival.
How should students prepare physically and mentally?
Light cardio, strength training, and long walks are recommended. We also encourage mindfulness practices to build mental resilience.
Are there accommodations for students with different abilities?
Yes. Our team is trained to offer pacing adjustments and alternative routes to ensure inclusive participation.
How are students informed about responsibilities and risks?
Comprehensive pre-trip orientations and nightly briefings ensure clarity and readiness.
Who are your service providers?
We work with trusted local airlines, transportation companies, hotels, and teahouses with strong safety records.
How are they vetted?
We perform regular quality and safety audits and only work with partners who meet our rigorous standards.
Are roles clearly defined?
Yes. All subcontractors operate under formal agreements with clearly outlined responsibilities.
Is the domestic airline safe?
Yes. We use Buddha Air, known for its strong safety record and reliable service.
What is the baggage limit on flights to Pokhara?
The combined allowance (checked + hand luggage) is 15kg.
What Type of Vehicles Do You Use?
We use private, well-maintained vehicles to ensure a comfortable and safe travel experience for our groups. These vehicles are selected for their reliability and are operated by experienced drivers who follow strict safety protocols. Our commitment to quality transport is part of our broader dedication to safety—reflected in our 100% health and safety record on all school trips.
What are the hotel standards in Kathmandu and Pokhara and other cities ?
Students will stay in carefully selected, comfortable guesthouses or 3- to 4-star hotels before and after the trek. These accommodations are chosen for their high standards of cleanliness, comfort, and safety, offering private rooms with modern amenities to help students rest and recharge in a relaxing environment.
We prioritize welcoming, hygienic settings that ensure a smooth and worry-free experience for all participants.
Safety Standards
What about the teahouses on the trek?
Teahouses are simple but clean, with shared facilities, warm bedding, and extra blankets during cold seasons.
Are sleeping arrangements suitable for winter?
Yes. We provide insulated rooms, heavy blankets, and recommend sleeping bags rated for -10°C to -20°C.
Who prepares the food?
All meals are prepared by trusted teahouse cooks and our own trekking chef, using hygienic practices and boiled or filtered water.
What Type of Meals Are Provided for Students?
During the trek, students will enjoy freshly prepared meals at local lodges and teahouses, offering a mix of traditional and international dishes to suit a variety of tastes:
In Kathmandu and other cities, students will dine at handpicked restaurants that cater to international groups, ensuring a balanced mix of local and global cuisine.
Special Dietary Needs
We are happy to accommodate specific dietary requirements such as vegetarian, vegan, gluten-free, and other needs. Advance notice helps us prepare meals that are safe, nutritious, and aligned with individual preferences or allergies.
Is the water safe to drink?
Yes. We use purification methods—boiling, tablets, or drops—to ensure safe and sustainable drinking water.
How do you maintain food hygiene?
Our team checks kitchens in advance and provides oversight throughout the trek.
Note: Beyond standard dietary restrictions, we are prepared to accommodate specific student needs, including food allergies and religious dietary laws. Advance notice allows us to plan meals accordingly, ensuring all students’ nutritional requirements are met safely.
What is the emergency protocol during a trek?
A licensed Nepali doctor monitors vitals daily and manages all health concerns. In emergencies, we arrange rapid evacuation via jeep or helicopter.
Do guides know how to treat altitude sickness?
Yes. They are trained and equipped medication, and emergency descent plans.
Is Diamox Recommended?
Based on our extensive experience leading school trips in the Himalayas, Diamox has generally not been necessary for students participating in our programs. Our trekking itineraries are specifically designed for young participants, with gradual altitude gains and built-in acclimatization to support health and well-being throughout the journey.
However, as a precaution, our accompanying medical doctor always carries Diamox and can administer it if needed, based on individual symptoms and professional assessment. We also recommend that families consult with their healthcare provider prior to the trip if they have specific concerns.
Where is the nearest medical care?
In emergencies, participants are evacuated to medical centers in Pokhara or Kathmandu, based on severity and access.
How does Moonlight Nepal Trekking monitor student health during treks?
We prioritize the health and well-being of our students by implementing daily health monitoring protocols. Our accompanying medical professional maintains detailed health logs for each student, systematically tracking vital signs such as body temperature, pulse rate, respiration rate, and blood pressure. This proactive approach allows for the early detection and management of potential health issues, ensuring prompt and appropriate care.
Why is regular monitoring of vital signs important during treks?
Regular monitoring of vital signs is essential for assessing an individual’s health status and identifying any deviations from normal parameters. By consistently recording metrics like body temperature, pulse rate, respiration rate, and blood pressure, we can observe trends over time, allowing for timely interventions when necessary. This practice is particularly crucial in high-altitude environments where health conditions can change rapidly.
How does maintaining accurate health records benefit students?
Maintaining accurate health records enhances communication among healthcare providers, educators, and families, contributing to comprehensive and coordinated care for each student. These records ensure that any health concerns are promptly addressed and that all stakeholders are informed about the student’s well-being throughout the trek.
How do you stay in touch during the trek?
All of our trekking routes have reliable mobile network coverage. We use mobile phones with local SIM cards, international roaming, and Wi-Fi where available to ensure continuous communication throughout the journey.
How are schools and parents updated?
Daily updates are shared by the school’s trip leader or accompanying teachers through email or secure messaging apps such as WhatsApp (or a preferred platform), keeping schools and families informed and reassured.
How does Moonlight Nepal Trekking handle emergency communications during treks?
We prioritize the safety and well-being of all participants by establishing clear communication protocols for emergencies. Before departure, we collect emergency contact information from all participants and share our detailed itinerary—including accommodation locations, travel schedules, and activity plans—with designated contacts at the participants’ home institutions. In the event of an emergency, we have established procedures to promptly disseminate information to parents, guardians, and relevant authorities. Our staff are trained to handle emergency situations effectively, ensuring the safety and well-being of all participants.
What information is shared with designated contacts before the trek?
Prior to the trek, we provide designated contacts at the participants’ home institutions with comprehensive details, including accommodation locations, travel schedules, and planned activities. This ensures that in the event of an emergency, all relevant parties are informed promptly and accurately.
Are Moonlight Nepal Trekking staff trained for emergency situations?
Yes, our staff undergo regular training in emergency procedures, including first aid, high-altitude response, and child safeguarding. This training equips them to handle emergency situations effectively, ensuring the safety and well-being of all participants.
Are all permits and insurance in place?
Yes. We secure all required trekking and travel permits. While we cannot offer liability insurance (not available in Nepal for foreign citizens), all staff are fully insured, and schools are encouraged to arrange appropriate coverage for participants.
Are refund policies and payment terms clearly outlined?
Yes. All financial terms, cancellation policies, and contingencies are detailed in the trip agreement.
If you have any additional questions or would like to schedule a call with our team, please don’t hesitate to contact us. We are committed to providing a safe, educational, and life-changing experience for your students.
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